Enterprise-Grade AI Workers for Always-On Operations

Autonomous AI Workers connected to your data, systems, and documents. Resolving real-world operational work end-to-end.

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End-to-End Agents for Real-World Operations

From the first customer email to the final Proof of Delivery, Traza agents connect your tools, reason over your data and resolve every case autonomously—while your team focuses on higher-value work.

Triggered by Real-World Events

Our AI Workers activate the moment something happens: an email from a customer, a TMS delay alert, a missing document, or a scheduled check. No case waits for human attention.

Understands the Case End-to-End

The AI Worker pulls context from all your systems, interprets your data using Traza’s Ontology, and follows your playbooks to determine the exact steps required to resolve the case.

Acts Autonomously Across Systems

AI Workers execute the workflow automatically: updating your ERP or TMS, verifying documents, contacting carriers or customers, and resolving the case with full audit trails.

Customize your Workforce

We build custom AI Workers for any purpose, collaborating between them and with your teams

AI Order Manager

Connected to your ERP, TMS, WMS, Track & Trace and more.

Always listening to your orders inbox by mail and phone. Classifies orders, logs them into the system and fetches missing data.

AI Ops Exceptions

Connected to your ERP, TMS, WMS, Track & Trace and more

Can communicate via phone/message with carriers and teams. Detects, investigates and resolves exceptions end-to-end, escalating when needed

AI Compliance Specialist

Connected to your document repository

Knows your compliance playbooks and has access to your client and provider agreements

AI Mail Assistant

Connected to one or multiple inboxes

Monitors emails 24/7, classifies them, extracts key info, and routes to the right team

Your Custom AI Worker

Your worker, your rules.

We connect to your data stack, document management or communication tools. We’ll co-create with your field experts and tailor our AI workers to your operations and playbooks.

Trazability,
at our core

Enterprise grade reliability and accuracy

AI Workers execute workflows with rigor, reduce errors, and maintain a complete audit trail.

Instant Visibility and Control

Monitor every case and KPI in real time with full human-in-the-loop controls.

Scalability

Handle 10 to 10,000 cases without increasing team load.

+500 Integrations

Built to unify your operational systems

Connect your ERP, TMS, WMS, Track & Trace, inboxes, and document repositories so your AI Workers can access the data they need and take action end-to-end. Just like your best operator.

Enterprise-Grade Security & Compliance

Protect your data, your customers, and your workflows. Certified against leading global standards so your team can move fast without compromising security.

Trust center

SOC2 Type II

Continuous monitoring, audited controls, and strict access policies to keep your customers’ data safe and your audits painless.

ISO 27001

An end-to-end information security management system that covers your people, processes, and technology as your business scales.

GDPR

Built-in privacy by design, granular data controls, and clear audit trails so you can stay compliant across the EU with confidence.